90 Day Guarantee from The MotorWorks

INTRODUCTION

Thank you for choosing The Motorworks for your new car. We are confident you will enjoy your new vehicle and go on to experience continued trouble-free motoring.

We take our obligations to you seriously and the vehicle has passed our pre delivery inspection to reach you in the best possible condition. We can therefore confidently offer a complimentary 90 day guarantee which is issued with the sale of each vehicle and will provide a level of Mechanical Breakdown Assistance whilst in force which has a limit of £350 Plus VAT to assist with the cost or contribution towards repair costs.

We also offer you the opportunity to extend the period of guarantee for up to three years to cover faults which may occur after you take delivery of your vehicle.

This 90 day guarantee will contribute to the cost of repairs that need to be made to your vehicle due to the unforeseen mechanical breakdown of any of the parts covered. Mechanical breakdown is the sudden and unforeseen failure of a part arising from any permanent mechanical or electrical defect, (for a reason other than wear and tear, normal deterioration or negligence) causing a sudden stoppage of its function, necessitating immediate repair or replacement of the part before normal operation can be resumed.

If you think that your vehicle has developed a fault that may be covered by this guarantee, please notify The Motorworks Rotherham Ltd on 01145 533333. If it is not convenient for you to return the vehicle to us, we can arrange for a nominated local garage to investigate the fault to decide the level of repair required.

Please read this guarantee document carefully. This document sets out all you need to know about the 90 day guarantee that you have with your vehicle.

The contribution of £350 plus VAT for the 90 day guarantee is to towards the following components and associated labour costs. Components not listed below are not covered by this guarantee.

In the event a mechanical breakdown renders your vehicle immobile (or if continued driving of your vehicle could cause danger or further damage) this guarantee will pay up to £50 including VAT towards the cost of recovering your vehicle to a repairing garage.

Any repairs must be authorised by The Motorworks Rotherham Ltd prior to the repair work being carried out.

This guarantee is not an individual contract of insurance, and so is not regulated by the Financial Conduct Authority or covered Financial Services Compensation Scheme.

MAKING A CLAIM

Should you need to make a claim please call The Motorworks Rotherham Ltd on 01145 533333.

Items Covered By The Contribution:

Automatic Gearbox

Governor, valve block, oil pump, gears, brake bands, servos, clutches, seals, shafts, bearings & bushes, modulator valve, transfer gears.

Braking

Brake master cylinder, callipers, wheel cylinders, brake bias / restrictor valve.

Clutch (Component cover only no labour time)

Release thrust bearing, centre plate (oil contamination - centre plate only), pressure plate, master and slave cylinders.

Continuously Variable Transmission

All internal working components and seals.

Cooling

Engine thermostat, water pump, thermostat housing, viscous fan coupling, engine temperature sensor.

Differential

Front, rear & centre differentials, planetary gear assembly, crown wheel & pinion assembly, internal shafts, bearings & bushes, thrust washers, spacers, bevel gears. Excludes viscous couplings & fluid differentials.

Electrical

Alternator, voltage regulator, starter motor (includes pre- engaged solenoid), starter solenoid (includes inertia drive starters), indicator relay, front & rear windscreen wiper motor, front & rear windscreen washer motor, ignition coil, horn unit.

Timing Belt

If the timing belt has been changed in accordance with the time / mileage requirements specified by the manufacturer (proof required) it will be covered.

Torque Converter

All internal working components and seals.

Transfer Box

The following internal mechanical components are covered: transfer gears, selectors, shafts, transfer shafts, needle and roller bearings, output shafts, bushes.

Turbocharger / Supercharger / Kompressor

The complete unit is covered providing it is original manufacturer's equipment including the wastegate if it is an integral part of the unit and cannot be bought separately. Excludes pipes & hoses.

Wheel Bearings

Front & rear wheel bearings.

Casings

Damage to casings caused as a consequence of the failure of a covered component will constitute part of the total claim within the claim limit.

Working Materials

Should any authorised repair to any of the above components require essential replacement of or topping up of lubricants, oils or coolant or replacement of the oil filter these shall be covered as part of the total claim limit.

The maximum amount that this guarantee will pay for any one repair, and the amount we will pay for all repairs in total during the duration of this guarantee, will be limited to £350 plus VAT

You must take all reasonable steps to avoid damage to your vehicle or components. This guarantee will not cover damage caused by continued use after a fault occurs.

This guarantee is an addition to your legal rights if your vehicle is found to be unfit for use or not of satisfactory quality.

This guarantee will not cover your vehicle if it:

is used for hire or reward for example as a taxi, mini cab or for driving tuition;

has been modified unless we have agreed this before the guarantee start date;

is used in any sort of race or rally or any other competition; or

has been the subject of an insurance total loss.

You are expected to understand the warning lights and gauges on your vehicle and ensure that they are operating correctly.

If you think that you your vehicle has fault that may be covered by this guarantee, you must contact the The Motorworks Rotherham Ltd in the first instance. Telephone number: 01145 533333.

This guarantee covers you only within the geographical limits.

This guarantee does not cover any consequential losses or third party claims, bodily injury, road hazard, fire damage or any other losses beyond the actual scope of cover.

This guarantee will not pay for any repairs if they are covered by an insurance policy or motoring breakdown organisation.

This guarantee will be governed by English law.

This guarantee does not entitle you to Breakdown Assistance / Rescue Services.

If any information provided by you or anyone acting on your behalf is inaccurate or if you do not disclose any information that might reasonably affect our decision to provide a guarantee to you, your right to any benefit under this guarantee will end. If any claim under this guarantee is fraudulent or is intended to mislead, or if any misleading or fraudulent means are used by you or anyone acting on your behalf to obtain benefit under this guarantee, your right to any reimbursement will end and the administrator shall be entitled to recover any monies paid and costs incurred as a result of such fraudulent or misleading claim, which may include legal action. No refund will be made.

Labour and component costs

Labour times will be reimbursed in accordance with the times given in Glass's ICME Manual at the rates charged by The Motorworks Rotherham Ltd nominated repairers unless agreed beforehand. The Motorworks Rotherham Ltd may ask the repairer to use guaranteed exchange units or factor components in repairing your vehicle.

WHAT YOU ARE NOT COVERED FOR

Engine

Cylinder block, cylinder bores and liners, cylinder head. Excludes cracks and porosity.

Crankshaft, crank bearings, big end bearings, oil pump, con- rods, gudgeon pins, small end bearings, pistons, piston rings, rocker shaft, rockers, hydraulic lifters, camshaft and cam followers, push rods, camshaft bearings, inlet and exhaust valves, valve springs, valve guides, cylinder head gasket, timing gears, timing chains, flywheel or flex plate, starter ring gear. Excludes overheating, de-coking, burnt, pitted & sticking valves.

Front Wheel Drive

Drive shafts, universal joints and couplings, constant velocity joints. Excludes gaiters & bushes

Fuel System

Fuel lift pump (mechanical or electrical), petrol injection pump. Excludes contamination or failure to meet current emission legislation.

Manual Gearbox

Gears and gear clusters, selectors and shafts, synchromesh assemblies, bushes, ball and roller bearings, needle bearings, transfer gears.

Propshaft

Propshaft, universal joints & couplings, bearings & rubber couplings, front & rear transfer shafts.

Excludes gaiters & bushes.

Rear Wheel Drive

Drive shafts, universal joints and couplings, constant velocity joints, half shafts & bearings. Excludes gaiters & bushes.

Steering and Suspension

Steering rack and pinion, power steering rack, steering box, power steering box, idler box and coil springs., Excludes gaiters & bushes, oil leaks, tracking & balancing.

Components other than those specifically listed in section 1 of this guarantee.

General maintenance and components failing due to wear and tear.

Faults which occur during the period of warranty provided by a manufacturer or supplier, or items which are subject to a manufacturer's recall.

Damage caused by overheating, freezing, corrosion or the intrusion of harmful substances (for example the ingress of water), use of an incorrect grade of fuel or oil, or lack of antifreeze, lubrication or servicing.

Improper use of the vehicle, neglect or abuse of any kind, or drive on damage after a fault has occurred.

Damage caused by the failure of components not covered by this guarantee, or to components not covered by this guarantee.

Diagnosis, adjustments, the cleaning of components or “re- facing” costs (e.g. skimming or honing).

Costs in excess of the equivalent UK specification vehicle, if your vehicle has been imported.

Any repairs not specifically agreed by The Motorworks Rotherham Ltd.

Investigation

You must authorise any dismantling of components for inspection and you will be responsible for the cost incurred if the repair is not covered by this guarantee.

Assessing the repair

The Motorworks Rotherham Ltd reserves the right to use an Independent Consulting Engineer to inspect your vehicle, the failed components and the vehicle's service history before the administrator authorises a repair. Whilst The Motorworks Rotherham Ltd will make every effort to ensure this happens with the least delay and inconvenience to you, they shall not be liable for any losses you incur through any delay.

Labour and component costs

Labour times will be reimbursed in accordance with the times given in Glass's ICME Manual at the rates charged by The Motorworks Rotherham Ltd nominated repairers unless agreed beforehand. The Motorworks Rotherham Ltd may ask the repairer to use guaranteed exchange units or factor components in repairing your vehicle.

Invoicing

You or the repairer must send The Motorworks Rotherham Ltd an original, fully detailed and itemised invoice and any proof of service that the The Motorworks Rotherham Ltd requires. Please clearly mark on the invoice to whom The Motorworks Rotherham Ltd should make payment. Photocopies of invoices will not be accepted. Only the amount authorised by the administrator for the claim will be paid. Payment of any authorised claim will not be made until the guarantee premium has been received by The Motorworks Rotherham Ltd.